E-commerce

WAREHOUSE MANAGEMENT SYSTEM (WMS)

All of our warehousing processes are entirely supported with a warehouse management system (WMS) and with bar-code technology (GS1 standards). This gives us, and especially our partners, the following advantages:

• control over the goods,
• the optimization of stock,
• the traceability of goods in the supply chain,
• high process reliability,
• short response time from when the order is placed until the goods are dispatched.

WEB INTERFACE (B2B)

Our business partners may take a look online at how our warehouse operates with their goods 24/7. The inspection of operations (orders, incoming goods, stock) is simple, quick, and detailed. Such interaction enables the transparency of our operations and show partners the "virtual" warehouse of their goods in real time.

Enter the WEB interface (for registered users)

ORDER MANAGEMENT SYSTEM (OMS)

We offer comprehensive order management and thus minimize costs (there is no need for our partners to become involved and deal with additional administration) and maximize the result (the reduction of the time from the placement of the order until the delivery to the customer).

This is achieved by means of the following resources:

• call center,
• web interface (B2B),
• electronic data interchange (EDI),
• field force automation (FFA).

IT SUPPORTED FIELD (MOBILE) SALE

We and our partners enjoy the following benefits for this type of services:

• it allows more time for face-to-face sales,
• empowers sales teams with up-to-date customer and product information,
• accelerates decision making supported with immediate and reliable access to data,
• increases productivity,
• increases order size,
• increases customers satisfaction through better sales management and forecasting,
• it provides automated invoices and other required documents.

SALES FORCE AUTOMATION SYSTEM

We and our partners enjoy the following benefits:

• a more productive work force and a higher level of customers satisfaction,
• sales representatives in the field can retrieve customers information, including previous orders, recommendations, condition lists, surveys, price listings, promo inventory, or when the last visit was made,
• saving money in administrative costs with the reduction of errors and removal of unnecessary steps,
• better trade promotion management and customer service,
• recording sales activities and updating customer account details.

FLEET MANAGEMENT SYSTEM (FMS)

It takes care of:

• tracking and tracing,
• better supply planning,
• enables perfect supervision and control over the truck fleet,
• notifications in the event of deviances from planned tasks,
• information regarding the visits of regular clients given in an automatic report,
• up-to-date information concerning the efficiency of the transport part of the supply chain.

MANAGEMENT SYSTEM FOR THE CONTROL OF THE LOGISTICS CENTER

It takes care of:

• the detailed inspection of the operation of all refrigeration devices,
• of the performance of the adjustable temperature regimes in frozen, refrigerated, conditioned, and all manipulations rooms,
• the control and monitoring of humidity in all warehouse facility,
• the archiving and recording of temperatures, humidity and other working parameters,
• the automatic alarm signaling system in the event of malfunctions, the failure to fulfill set parameters, power outages, etc.,

all with the purpose of providing an unbroken cold chain, in accordance with the legislation, HACCP guidelines, and best practice.